FAQ

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Where are your magnets made?

Every order is carefully handcrafted by our family in Texas. We print, assemble, inspect, and package each order with care.

What sizes of magnets do you offer?

We currently offer 2” x 2” custom photo magnets, perfect for refrigerators, lockers, office spaces, and gifts. New sizes and products, including puzzles and keychains, will be coming soon!

How do I upload my photos?

Simply choose your product, upload your favorite photos directly on our website, and we’ll take care of the rest! We recommend using clear, high-resolution images for the best results.

Can I crop or edit my photos?

Yes! During the ordering process you can adjust your photos to fit each magnet. Be sure important faces or details aren’t too close to the edges before submitting your order.

What kind of photos work best?

Bright, clear, high-resolution photos produce the best results. Phone photos work wonderfully! If a photo is too low in quality, we’ll let you know before printing whenever possible.

What if I can’t decide which photos to use?

No worries! Most customers choose a mix of family, vacations, pets, special celebrations, and favorite everyday moments. If you’re creating a gift or need help choosing photos, we’re always happy to help.

Are your magnets strong?

Yes! Our magnets are made with durable materials and a strong magnetic backing designed to securely hold to refrigerators, filing cabinets, lockers, and other magnetic surfaces.

Are the magnets waterproof?

Our magnets have a protective finish that helps resist everyday moisture and fingerprints. However, they are not designed for prolonged exposure to water or outdoor use.

Can I order just one magnet?

At this time, our custom magnets are sold in sets. This allows us to offer the best value while helping you tell your story with multiple favorite photos.

Can I use professional photos?

Yes! If your photographer allows personal printing, you’re welcome to use professional photos. Please make sure you have permission before uploading copyrighted images.

Do you offer gifts for weddings, parties, or businesses?

Absolutely! We love creating custom magnets for weddings, family reunions, birthdays, graduations, schools, churches, real estate agents, and business promotions. Visit our Wholesale/Bulk Orders page or contact us for custom pricing.

Can I reorder a previous design?

Yes! If you’ve ordered from us before, contact us and we’ll do our best to recreate your previous order, provided we still have the design information available.

What if I accidentally upload the wrong photo?

Please contact us as soon as possible. If your order hasn’t entered production yet, we’ll gladly help you update your photos.

What if my package arrives damaged?

If your order is damaged during shipping, contact us within 14 days and include photos of the packaging and magnets. We’ll work with you to make it right.

Can I send my order as a gift?

Yes! Our magnets make wonderful gifts. Simply ship directly to your recipient’s address. Gift messaging will be available soon.

Why choose photo magnets?

Unlike pictures that stay hidden on your phone, custom photo magnets let you enjoy your favorite memories every day. Whether it’s family, vacations, pets, weddings, or milestones, your moments become part of everyday life.